About the role 

As a Head Barista in our Bristol site, you will play a leading role in delivering an exceptional coffee experience, setting industry benchmarks, and ensuring every cup reflects our commitment to provenance, seasonality, and transparency. You will drive quality, customer engagement, and operational excellence across the coffee bar, mentoring baristas and upholding Origin’s high standards.

This is an opportunity for a passionate and skilled coffee professional to make a tangible impact, elevate the standard of service, and inspire both customers and colleagues alike.

What you'll do

Coffee Quality & Innovation

• Develop and refine coffee recipes for both blend and single-origin coffees, ensuring consistency across espresso, pour-over, and batch brewing.

• Operate and maintain high-end coffee equipment, including La Marzocco espresso machines and Mahlkonig grinders, troubleshooting technical issues as needed.

Customer Experience & Engagement

• Deliver an exceptional hospitality experience, ensuring every customer receives personalised service and insightful coffee recommendations.

• Engage with customers to share knowledge, enhance their coffee journey, and build lasting connections.

Leadership & Training

• Mentor and train baristas, enhancing skills in brewing techniques, service, and product knowledge with the support of the Education Team.

• Inspire and motivate the team, fostering a culture of passion, collaboration, and continuous improvement.

Operational Excellence

• Manage coffee bar workflow, ensuring efficiency, consistency, and exceptional service during peak periods.

• Oversee stock levels, proactively coordinating orders to ensure seamless operations.

• Maintain a clean, organised, and well-presented workspace, upholding all health and safety standards.

Who you are

Values & Mindset

• Passionate about speciality coffee, with a deep understanding of brewing techniques and quality control.

• A natural leader, inspiring and developing those around you.

• Detail-oriented and quality-driven, ensuring every coffee meets the highest standards.

• Customer-focused, creating meaningful experiences and building strong relationships.

• Adaptable and solutions-focused, thriving in a dynamic and fast-paced environment

What you'll bring 

Skills & Experience

• Extensive experience in the speciality coffee industry, with a proven ability to create and refine coffee recipes.

• Strong leadership and training abilities, with a track record of mentoring and developing baristas.

• Skilled in operating and maintaining professional coffee equipment.

• Excellent communication and engagement skills, able to educate both customers and colleagues.

• Experience in stock control, workflow management, and ensuring smooth day-to-day operations.
  

Working at Origin

• 34 days’ holiday, inclusive of your birthday

• Unlimited coffee and discounts on merchandise and partner products

• B Corp certified and proudly independent

• People-first culture with meaningful, values-led work

• SCA training and learning opportunities for everyone

• Enhanced family leave, sick pay, period leave, and personal days

• 24/7 Employee Assistance Programme and GP service

• Two paid volunteering days each year

Everyone is welcome at Origin

We believe diverse perspectives enrich our culture and creativity. If you’re passionate about coffee and excited by this opportunity – even if you don’t tick every box – we encourage you to apply. Your unique experience could be exactly what we need.

Why join us?

At Origin, you’ll be part of a dynamic team that values creativity, sustainability, and collaboration. We’re committed to providing an inclusive and inspiring environment where you can grow professionally and make a meaningful impact. And, of course, you’ll have access to some of the best coffee experiences imaginable.

While you are here and before you apply, take a look at us on Instagram.

We may close this advert early if we receive a high volume of suitable applications.