About the role

As General Manager, you will lead our Edinburgh café and help define what Origin retail looks and feels like in Scotland. You will lead a high-performing team, deliver a consistently excellent customer experience, and run a commercially successful café that reflects our brand and values. This is a hands-on leadership role with real on-the-floor presence and clear ownership of performance, people, and standards.

What you'll do

• Experience managing a specialty coffee site or hospitality venue

• Financial fluency across P&L, COGS, labour and forecasting

• Skilled in people management, coaching and team development

• Strong communication, organisation and leadership skills

• Familiar with digital tools and Office 365

• Experience in B Corp businesses or purpose-led environments is a plus

What success looks like

• Delivering an outstanding guest experience every day, with exceptional coffee quality, smooth service, and a premium in‑store environment that reflects Origin’s brand and positioning

• Building and leading a motivated, high‑performing team through strong coaching, clear development pathways, high retention, and a genuinely inclusive culture

• Driving commercial performance by meeting and exceeding targets, with confident ownership of P&L, labour and stock efficiency, COGS, and Average Transaction Value

• Maintaining consistently high operational standards, ensuring efficient workflows, excellent presentation, and reliable quality across coffee and customer service

• Bringing the brand to life in store through thoughtful visual merchandising, memorable customer experiences, and strong community connection that builds loyalty and footfall

Compensation & Benefits

Work–Life Balance
We offer 34 days’ inclusive of your birthday, alongside enhanced sick pay, period leave and personal days. We also provide enhanced family leave to support every kind of parent.

Training
Learning and development are central to life at Origin. All employees have access to SCA training and ongoing learning opportunities. As well as access to mental health and physical first aid training and qualifications.

Perks
Up to a £2k bonus and £1k end of year performance award. We also offer two paid volunteering days each year, access to a 24/7 Employee Assistance Programme and GP service, free therapy sessions, a cycle to work scheme.

Discounts
You’ll enjoy a free weekly coffee subscription, unlimited free coffee on-site and employee access to our complete professional coffee equipment catalogue at cost price as well as access to B Corp–certified partner discounts.

Culture
As a B Corp certified and proudly independent business, we offer meaningful, creative work within an industry-leading brand that is rooted in strong values and a truly people-first culture.

Everyone is welcome at Origin

We believe diverse perspectives enrich our culture and creativity. If you’re passionate about coffee and excited by this opportunity – even if you don’t tick every box – we encourage you to apply. Your unique experience could be exactly what we need.

Why join us?

At Origin, you’ll be part of a dynamic team that values creativity, sustainability, and collaboration. We’re committed to providing an inclusive and inspiring environment where you can grow professionally and make a meaningful impact. And, of course, you’ll have access to some of the best coffee experiences imaginable.

While you are here and before you apply, take a look at us on Instagram.

We may close this advert early if we receive a high volume of suitable applications.