About Origin

Founded in 2004, Origin Coffee is one of Europe’s leading speciality coffee roasters. For nearly two decades, we’ve been shaping positive change in the industry, recently recognised as Most Sustainable Brand at the European Coffee and Hospitality Awards, and Overall Winner at the Global Coffee Awards. We’re based in Cornwall, with coffee shops across London, Cornwall, Bristol, and Edinburgh.

We’re proud to be a certified B Corp and a Real Living Wage employer with a true people‑first culture. We believe people do their best work when they feel supported, trusted, and able to grow.

What You’ll Do

As a Dispatch Assistant, you’ll play a key part in getting every order out on time and in perfect condition. Working within our dispatch team, you’ll pack with care and accuracy, manage stock efficiently, and help keep operations running smoothly in a busy environment.

• Pick, pack, and label customer orders with precision and care.

• Work collaboratively to meet daily dispatch targets.

• Monitor stock levels and report any shortages or discrepancies.

• Flag and help resolve issues quickly to keep things on track.

• Maintain a clean, organised, and safe working area.

Who you are

Skills & Behaviours

• Strong attention to detail and effective time management.

• A proactive, problem-solving approach.

• Physical readiness for an active, hands-on role.

• Clear communication and a team-first attitude.

• A focus on quality and customer satisfaction.

Desirable Extras

• Previous experience in dispatch, logistics, or warehousing.

• Interest in speciality coffee, or curiosity to learn more.

What Success Looks like

• Ensures every order leaves the roastery on time and in perfect condition.

• Maintains a smooth, efficient flow of goods from Origin to customers.

• Upholds high standards of accuracy in picking, packing, and dispatching orders.

• Protects product quality through careful handling and attention to detail.

• Supports overall operational efficiency by staying organised and proactive.

Compensation & Benefits

Work–Life Balance
We offer 34 days’ holiday inclusive of your birthday, alongside enhanced sick pay, period leave and personal days. We also provide enhanced family leave to support every kind of parent.

Training
Learning and development are central to life at Origin. All employees have access to SCA training and ongoing learning opportunities, supported by a dedicated education and a programme designed by a 2017, 2018 and 2020 UK Cup Tasters Champion. As well as access to mental health and physical first aid training and qualifications.

Perks
We offer two paid volunteering days each year, access to a 24/7 Employee Assistance Programme and GP service, free therapy sessions, an Electric Car Scheme (salary dependent), and a pension scheme with a 5% employer contribution.

Discounts
You’ll enjoy weekly free coffee, unlimited free coffee while on shift, and access to industry-leading equipment at discounted rates.

Culture
As a B Corp certified and proudly independent business, we offer meaningful, creative work within an industry-leading brand that is rooted in strong values and a truly people-first culture.

Everyone is welcome at Origin

We believe diverse perspectives enrich our culture and creativity. If you’re passionate about coffee and excited by this opportunity – even if you don’t tick every box – we encourage you to apply. Your unique experience could be exactly what we need.

Why join us?

At Origin, you’ll be part of a dynamic team that values creativity, sustainability, and collaboration. We’re committed to providing an inclusive and inspiring environment where you can grow professionally and make a meaningful impact. And, of course, you’ll have access to some of the best coffee experiences imaginable.

While you are here and before you apply, take a look at us on Instagram.

We may close this advert early if we receive a high volume of suitable applications.