About Origin

At Origin, we do more than serve coffee; we shape experiences, build community, and put purpose at the heart of everything we do. As a certified B Corp and one of the UK’s leading specialty coffee roasters, we’re committed to excellence, integrity, and sustainability.

We’re looking for a General Manager to take the lead in our Southwark café, a space that reflects the craft and care behind every cup.

About The Role 

This isn’t just another GM role. You’ll be the face and force behind one of Origin’s most important sites, where locals, coffee enthusiasts and passersby come together over something exceptional. You’ll build a high-performing, happy team, deliver an outstanding guest experience, and run a commercially strong, values-led café.

You’ll report to the Head of Retail and work closely with our Director of Growth, Director of Coffee, Events Manager, and broader teams in operations, marketing, and people. From strategy to stock levels, you’ll lead across six core areas:

• Operations
• Financials
• People
• Communication
• Health & Safety
• Brand & Marketing

Who You Are

• You’ve run a specialty café or high-quality hospitality venue before.
• You understand the craft and the numbers, from COGS and GP% to loyalty and customer flow.
• You’re a people-first leader who sets high standards and creates a brilliant workplace.
• You love coffee, and you love leading people and shaping experiences.
• You’re curious, humble and always looking for ways to improve.

Skills & Experience

• Experience managing a speciality coffee or premium hospitality site.
• Strong commercial skills: P&L, forecasting, stock and labour control.
• Confident team leadership and people development.
• Strong communication, organisation and calm-under-pressure energy.
• Comfortable with Office 365 and digital tools.
• A bonus if you’ve worked in a B Corp or purpose-led business.

Values & Mindset

At Origin, our values are more than just words; they’re how we show up every day:

• You're always looking for ways to refine, improve and evolve yourself and others.
• You coach with care, lead with empathy, and help your team progress purposefully.
• You build inclusive, respectful teams and make your café a space where everyone feels they belong.

Why Join Origin?

You’ll lead one of the best coffee spaces in the UK, be part of a passionate team, and play a key role in a company shaping speciality coffee’s future.

From barista training to leadership development, community engagement to cultural initiatives, we invest in our people and create space for everyone to thrive. And of course, there’s some very, very good coffee too.

Everyone is Welcome

At Origin, we believe that different perspectives make us stronger. We welcome applicants from all backgrounds and walks of life. Even if you don’t meet every requirement, we’d still love to hear from you; your unique experience might be exactly what we need.

Salary: £34,000 to 36,000 FTE per annum DOE and up to £2k bonus and £1k end of year performance award.